Testimonials

Hear What Our Customers Have to Say

Always appreciate the extra time Kevin Alm spends with me, this time about my tire.G. P.   

My car was in for a service, but it also had a rattle in the dash, they found it and fixed it. I couldn't be happier!R. L.   

Thank you. It is a beautiful facility and a pleasure to do business with you.D. H.   

Accepting my pick-up at a short notice for maintenance and doing the work in just a few hours was exceptional and appreciated!D.M.   

Kevin, Amanda, Star and Shawna are terrific hosts!J.A.   

We are very satisfied and we truly love our Rav4. We had seat heaters and leather seats installed.S. T.   

Car was in for regular service job. Have been using service department for 40 years plus, always get exceptional service!K. T.   

You do an excellent job service is excellent.T. H.   

Thank you for taking care of my car, the new facilities are beautiful.S.R.   

Very friendly service, prompt with service and repairs.C.R.   

I should have bought the car 10 years sooner. Very good.C.P.   

We would highly recommend wills service to all that will listen.T. N.   

I was very impressed with the service and the time it took, it was a great experience.H. P.   

You guys provide excellent customer service at all times and will definitely recommend your dealership to everyone I know!! :)J. J.   

The staff is very friendly, knowledgeable and explained in detail the work, wear on parts, and recall notices.M. S.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

As always great service as it has been for years. Always enjoy my visits to Wills Toyota.J. D.   

We're from out of state. We got there three hours early and you still got us in quickly. Very nice people, very accommodating. Thank you. Definitely recommend!T. C.   

We were on vacation and needed our vehicle serviced. Even though you didn't have any service openings, you squeezed us in! Thank you!S. P.   

Wills Toyota's mission in customer service should be the lead example for all Toyota dealers nationwide. Don't ever change!D. A.   

Everyone is always friendly and courteous and the service department is always so clean. I know my vehicle is well taken car of. Thank you!J. G.   

Personnel were great. I had a great loaner car which allowed me to accomplish other things. Thank you!V.N.   

Very welcoming and speedy service. I love the kids room, helps entertain little ones while car is being serviced.K. A.   

Kevin always does a great job. Best service department around.W.U.   

I liked the security of having a loaner car when it was discovered that my car needed more repairs and I needed to be somewhere.M.T.   

Best service department in town. Thank you.V.D.   

Everyone in the service department was helpful and courteous. All the work was professional and timely. A+B.M.   

The best service in the valley, we own three 4-Runners.C.W.   

Have been using Wills for forty years. Service always done with 100% satisfaction.K.T.   

The folks at Wills Toyota are helpful and provide good explanations.A. H.   

Wills service, Kevin and his crew, are incredible! They are a big reason we keep coming back.C. B.   

I love your service department! Kevin and his team are always so kind, friendly, and courteous. In fact, I drove over 700 miles to have my car serviced by your crew. Thank you.A.C.   

You really have provided prompt, courteous, and great service each time. Thank you!M.A.   

(Wills) Toyota is my favorite service department and car dealer. Very trustworthy!J.F.   

We have been very pleased and satisfied with the service and personnel.B.W.   

Very enjoyable experience. We where treated great. We where given a loaner to use and everything was done correctly and ahead of schedule. :)J.& M. H.   

The service was quick and the new building is awesome. Have been a customer for almost 20 years, always received excellent service and have no plans to leave.T.F.   

Great customer service! Staff is courteous, prompt and very efficient.R.E.   

You guys are awesome. You are always prompt, courteous, and explain everything. Love your new facility!S. N.   

I arrived early as I had an appointment elsewhere. I expressed my issue and they where able to meet my time frame!L. H.   

I'm always impressed at the quality of customer service here at Wills Toyota! Everyone I come in contact with takes a moment to greet me and makes sure I'm taken care of. Had to come back a second time, but they where SO prompt to fix it. Thank you!J.C.   

The service people are excellent with customers and their needs. Plus the "waiting room" is to die for!B.T.   

All was wonderful for our visit! Love the new service department look.M.S.   

Wills Toyota is the best - People are friendly and courtious, waiting room clean and comfortable.T.A.   

As always I was pleased with the excellent service and courtesy of the service department. I am never disappointed.S Dunn   

Kevin & the service department are the best!M Pepper   

You guys are the BEST!! ThanksK Tesch   

We brought our 2012 Toyota Camry in for a recall notice. Everyone made our experience great and the work was performed quicker then expected.J&M Hoffman   

Great Service!KV Linden   

I am always satisfied with the promptness, courtesy and service at Wills.P House   

Always great service.LR Francis   

Friendly people, great service as always. Excellent group.F Lenk   

We always get prompt and courteous service at Wills. Thank you-Thank you!!D Schiffler   

You all do such a great job taking care of me and my vehicle, thank you.S. Bieri   

Very pleasant experience.JV Engelen   

Living a number of miles out of Twin Falls, when we come to town we have many errands, Dr. Appt, ect. So really like having the use of a vehicle while mine is being serviced. Excellent services.J Edwards   

Very GoodD Petersen   

Excellent work, definitely recommend!S Job   

You guys do a great job.S.S   

We have always received courteous and prompt service.A Osborne   

Pleased with the work.R. Turner   

Great Service!D Blaszkiewicz   

Best dealership service department I have ever worked with - Excellent service, Thanks!P. Dodge   

Great service and very accommodating - Thanks!Anonymous   

Went in for a recall of a specific reason and found out my water pump was ready to break down. It was making a noise, so was glad they caught it before I was stranded somewhere!M.L. Teal   

Went in for a recall of a specific reason and found out my water pump was ready to break down. It was making a noise, so was glad they caught it before I was stranded somewhere!M.L. Teal   

I have always been impressed with the service I have received!M. Miller   

The entire staff deserves and A+!J.   

Wills is a good shop. It has been that way for all of the years we've been a customer.D Gallagher   

I'm well pleased with the service that I get!S J Bailey   

You guys are always so helpful and friendly. I appreciate the way I am treated there.M Waite   

Great product, great work, nice people!W. West   

Service and professionalism was second to none. Very pleased with the time taken to service my vehicle.T. Standly   

Best service department we have ever dealt with. We come from 2 1/2 hours away, when we show up early, you take us in early. Best Service EVER.C. Brady   

Best service department we have ever dealt with. We come from 2 1/2 hours away, when we show up early, you take us in early. Best Service EVER.C. Brady   

Great people, fast service for a recall.K. Wiedmeier   

As always, prompt, courteous, four star service. I love that a loaner car is always made available to me. So convenient!K. Ealy   

Your maintenance department has always provided excellent service. I always recommend it to my friends!B. Smith   

New place looking good!V. Mallanc   

Thank you for the great service! Keep up the good work!M Schroeder   

Excellent Service!T. Lowther   

Thanks for finding my wind noise problem!S.B.   

I do believe the Wills Toyota service department(Kevins' team) excels in every endeavor, it's #1.B. Lenzi   

I especially liked being given a loaner for the nearly 4 hours the repair took.M. Barrus   

Wills Twin Falls - Always the best! Had to wait a little longer for the apt than usual, but considering we are approaching winter it was understandable. Thank you.J. C. Kelly   

Still at the "Top of your game" despite the construction mayhem! Great job! Hard to imagine anyone not satisfied.C. Schut   

I took my car in for a noise in the seat mechanism. As always you took care of the problem.J. Alban   

The friendly, competent staff at Wills Toyota is why we do business there. Great Service!M. Will   

I bring my car all the way from Caldwell for the great service at Wills Toyota!!S. Harrison   

Your service staff is terrific - courteous, helpful. Thanks.G. Arrington   

Once again Toyota Service Department is the best.M. Strum   

Nice people, professional, very informative regarding any questions I have . All in all, a very good experience.W. Kendrick   

Very fast repair, completed ahead of schedule.B. Turik   

The service department at Wills does an excellent job of fixing my vehicle and keeping me going on down the road, thanks!K. Loseke   

Always a great experience! There is no hassle and you get a courtesy car to use so there is no waiting around.K. Kliegl   

If I where starting an auto dealership, I would try to hire Kevin immediately. He is the best service manager I have ever met!D. Raney   

Your staff is outstanding. You treat us well - we so appreciate that extra 'touch' you give to everything!Service Customer   

Excellent and friendly service. Very efficient. Amanda Olsen was great. Best experience ever at a Toyota dealership.G. Waltuch   

Wills service department is one of the deciding factors when I purchased another Toyota. Wills have serviced my cars for 35 years.A. Chandler   

Impressed with clean shop, courteous staff. I was greeted by name even though I had never been there before. Nice waiting accommodations.A. Mitchell   

Way above average, thank you Kevin!D. Sandmark   

Your service department is so great that I'd be strongly influenced by this fact alone to purchase Toyota again!D.M.   

From the time I call to make my appointment till the time the service on my vehicle is done, I am treated coureously and get good service. Good people work at Wills Toyota, Good Sales Consultant in Darin Bloxham too!B.L.   

Thank you for providing a children's play room that is comfortable and relaxed, I was very impressed by how accomidating your facility was! Thank you!S.M.   

Your service man Kevin was terrific! Had it fixed in less then an hour. We where impressed!!!V.J.   

The service department is a big reason I keep buying vehicles at Wills Toyota.J.L.   

Your staff treated my wife and I with the utmost courtesy and explained what had to be done. Keep up the good work.J.A.   

Best service department around in the valley - honest and dependable!D.C.   

Upon keen observation and after maintenance, our Highlander was returned to the waiting area so my invalid wife did not have to walk. Thanks very much!!B.F.   

I have been very pleased with Will's. It's the best dealer I've ever delt with.L.T.   

Kevin never lets me down! I think you should clone him so every dealership has his knowledge and commitement to toyota's service dealerships.L.B.   

The service was great and fast, I didn't even get to read my book very long.J.S.   

Always happy as usual, it's boring, you're too good!M.M.   

Thanks for always being courteous and efficient. We have a toyota dealer in our town but we drive the distance to bring our car to Will's for maintenance and servicing.S.A.

Wills Toyota